FCS can only deal directly with customers that have purchased through our online store.If you have purchased through a Retail Store, please get in contact with the store you have purchased from, and they will be able to liaise with you to quickly res
Please complete your Warranty Return Request here. Once your request is submitted, you will receive a confirmation email with further information. Please note: FCS can only deal directly with customers that have purchased through our online store. I
If for any reason you are not happy with any items purchased, FCS will happily exchange or refund the item within 30 days from the date of purchase, without question, provided;• You have proof of purchase (receipt, credit statement or invoice);• The
FCS 1 Year Limited Warranty. FCS offers a 1 year limited warranty against manufacturing defects and faulty workmanship. Please note that this does not include damage caused by misuse, inappropriate use or normal wear and tear. Loss of fin where there
If the Bag is in our 1 year warranty period, we advise you to take the bag back to the retail outlet where you purchased it from and ask them to send it back to us for a warranty inspection – if it clears for warranty we would then send you out a rep